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Public Sector Staffing and Digitalization for Public Infrastructure Investment Results

December 3-5, 2025

Vienna, Austria

About the event

Effective Public Investment Management (PIM) requires purposeful leadership and specialized staffing, competencies, and skills in the public sector.  Public sector staff need specific knowledge, skills, abilities, and behaviors to carry out their roles and responsibilities effectively. To generate good public investment outcomes, it is crucial to have the right personnel in the right positions, both in central PIM unit roles but also across various government levels (including Ministries, Departments and Agencies (MDAs), Sub-National Governments (SNGs), and State-Owned Enterprises (SOEs). To make the PIM systems work, this requires establishing appropriate organizational arrangements that enable efficiency, clear procedures, and foster continuous staff development and work satisfaction. At the same time, these personnel should be supported with appropriate training resources and strong digital workflows. These need to be aligned with international best practices and their country-specific institutional contexts.

The World Bank’s 8 Must-Haves (8MHs) identify the key PIM cycle functions that public sector personnel are expected to fulfill in improved infrastructure outcomes.1 While some PIM aspects can be outsourced, essential skills remain necessary to define, contract, and utilize these inputs effectively. Gaps in specific PIM skills echo some of the wider challenges in successful Public Administration Reform (PAR) across the region. Skills deficits in key Public Financial Management (PFM) functions impede daily technical operations and can constrain reform leadership amid European Union accession efforts.

Learning results should be clear and sustainable. This calls for a systematic approach to skills development and capacity building, as training on PIM often occurs in ad hoc fashion with vague or limited impacts. However, current examples of developing PIM curricula, training-of-trainers and partnering with public sector academies to deliver training and capacity building show promising results. While these modalities offer a more sustainable capacity-building model, frameworks for PIM skills and capacities require further development.

PIM skills and results need to be assessed against clear outcome metrics. Beyond putting core systems in place, the success of PIM policies and practices is measured by their impact. Key outcome indicators include the number and value of projects subject to PIM at minimum standards prescribed by policies; cost and time overruns during implementation; the number and value of projects subject to climate change and environmental due diligence; and the efficiency of public investment spending and perceived quality of public infrastructure. This calls for a systematic approach to evaluate effective organizational structures, competency frameworks, and performance metrics for individuals and task teams. At the same time, digitalization and emerging technologies such as big data and artificial intelligence (AI) are transforming the PIM landscape and necessitating relevant skills development for effective utilization.

Objectives & Target Audience

This event will assess strategies for addressing core PIM capacity challenges, showcase elements of a core curriculum and resources for PIM skills for the public sector, and set out ways these can be effectively leveraged for impact across the region. The workshop focuses on central PIM authorities (typically located within Ministries of Finance), public investment project owners from national agencies, sub-national governments and state-owned Enterprises (SOEs), and public sector academies expected to deliver continuous quality PIM training and competency building.

The event will engage international development partners, such as the EC, IMF, and OECD, with expertise in international PIM good practices. The workshop is expected to reach consensus on the key skills, competencies, digital tools, and organizational enablers needed to strengthen PIM in a scalable, sustainable way across the region.

  • Review strategies for addressing core PIM capacities, required roles, responsibilities, competencies and skills for country staffing related to PIM as well as gaps compared to the current situation in countries, including alignments to Single Project Pipeline (SPP) commitments
  • Identify challenges related to these gaps and design solutions to effectively address them, develop organizational enablers, and leverage PIM skills to drive impact across the region.
  • Showcase and assess the potentials of new methods, tools, and technologies, with a focus on how digitalization, big data, and AI can support solutions for improving PIM-PAM systems
  • Foster peer exchange and develop competencies in key PIM cycle functions, digital transformation, problem-solving, and communication of proposals to the political level

The outcome of the event would be a synthesis of how participant countries are addressing these challenges strategically, along with tools and resources that can be applied to country contexts. Beyond a focus on national PIM units, the event will assess the extent to which support can be widened to enable relevant sub-national governments and State-Owned Enterprises (SOEs) to better deliver a pipeline of strategic and Bankable projects.

Format:

The workshop will be face-to-face. The two-and-a-half-day workshop will cover peer-learning presentation sessions, learning sprints, and field visits. Presentations will aim to identify challenges and opportunities for further discussion among experts and practitioners, while the learning sprints will showcase specific learning areas and digital tools that could be incorporated in future PIM skills-building packages that respond to the required competencies. The field visit will illustrate how PIM choices translate into tangible public service delivery outcomes in the Vienna context, especially with a focus on greening development.  

Draft materials and the link for online access will be circulated prior to the event, while additional resources will be provided online through pfm4ca.com and pim-pam.net.

Event Agenda:

Wednesday, December 3, 2025

Verwaltungsakademie, T-Center, Rennweg 97-99, 1030 Wien

Check in & Registration

Moderator: Kai Kaiser, World Bank

  • Fabian Seiderer | Practice Manager, World Bank
  • Emcet O. Tas | Program Manager, Vienna Development Knowledge Center
  • Christian Weise | DG ECFIN
  • Sandra Rauecker-Grillitsch | Federal Public Administration Academy (VAB)
  • Ursula Rosenbichler | Austrian School of Government (ASG)

Presentations:

Moderator: Jonas Arp, World Bank

  • PIM Success Metrics: Ownership, Staffing, and Systems for Proportionality and Materiality | Jonas Arp and Kai Kaiser, World Bank
  • Public Investment Practices in the European Union | Christian Weise, European Commission | DG ECFIN
  • Principles of effective single project pipelines | Ferdinand Pot, OECD SIGMA
  • Q&A and discussion

Presentations:

Break & Refreshments

Moderator: Julia Piotrowska

  • Who is needed in the Central Finance Agency and Line Agencies, SOE to make PIM a success?
  • What are the roles (personas) and responsibilities? 
  • What are key competencies and skills?
  • What are the gaps between the current and the aimed situation?
  • Work in groups & presentations 

Output: Structured chart that maps key PIM competencies required across 8 Must Have Dimensions and gaps to current situation

Outcome: Shared understanding and validation of competency gaps, that will enable the creation of a prioritized action plan for skill development.

Presentations:

Moderator: Aleksandra Drecun, World Bank

Presentations:

Workshop 2: Identification and Definition of Core Challenges in PIM

Moderator: Climate Lab

  • Introduction to the Human Centric Design Framework
  • Identify main challenges and bottlenecks in PIM-PAM
  • Prioritization and Selection of a challenge
  • Definition of challenge, stakeholders incl. organizational level (national, sub-national, SOEs)
  • Reasons for Action: why we should act
  • Consequences of Inaction: what happens if we don’t act

Output: Visualized problem map that details key challenges and bottlenecks within the client country’s PIM-PAM ecosystem, linking specific issues to their potential root causes.

Outcome: Capacity to perform a systemic analysis of complex problems and the ability to accurately identify core challenges, map key stakeholders and their needs.

Presentations:

Thursday, December 4, 2025

Climate Lab, Wien Energie Servicetreff, Spittelauer Lände 45

Check in & Registration

Welcome and presentation of relevant showcases, Barbara Inmann and Florian Würrer | Climate Lab Vienna

Moderator: Climate Lab

  • Recap of Workshop 2 and Definition of “How Might We?” Question
  • Ideation: Brainstorming on potential solutions for defined challenges
  • How can technology and AI support?
  • Prioritization of ideas
  • Defining first steps that need to be done 

Output: List of prioritized opportunities to improve client country’s PIM-PAM systems

Outcome: Potential approaches and solutions for specific situations in client countries, including potential based on new technologies and AI, and capacity to develop a set of different solutions in any given situation

Potentials of Digitalization and AI

Moderator: Kai Kaiser, World Bank

  • Potentials of Digitalization and AI | Joao Ricardo Vasconcelos (World Bank)
  • Country experience & reflection

Montenegro | Jelena Jovetić

Georgia | Giorgi Kakauridze

Ukraine | Viktor Nestulia

Presentations:

Break & Refreshments

Moderator: Climate Lab

  • Designing a Concept for the Top Idea
  • Impact Analysis based on SDGs (Description)
  • Benefits (positive SDGs)
  • Risks, Non-intended Consequences (negative SDGs) and Mitigation Measures
  • Sketching a First Prototype

Output: Concept for the implementation of a new approach in the client country’s PIM-PAM systems.

Outcome: Enhanced capacity to develop, prioritize, and articulate a range of innovative solutions for PIM-PAM challenges.

Bus Transfer to field visit

Bus Transfer to field visit

(including for sectoral and local SPPs) – Practical feedback to operationalizing principles and country activities – Round Table discussion

Friday, December 5, 2025

Verwaltungsakademie, T-Center, Rennweg 97-99, 1030 Wien

Moderator: Aleksandra Drecun

  • Recap and overview on key principles: Transparency, proportionality & Materiality, Execution) | Kai Kaiser
  • Competencies in communication with political level | Ursula Rosenbichler, Austrian School of Government
  • Discussion and exchange of experiences between participants

Presentations:

Moderator: Gerhard Embacher-Köhle & Climate Lab

  1. Preparation of presentation of concepts created in previous Workshops
  2. Identification of Lessons learned and Takeaways

Moderator: Gerhard Embacher-Köhle & Climate Lab

Presentation of results and takeaways prepared in Workshop 5
Reflection and Comments by Experts

Presentations:

Results from the human-centric design workshop – Gerhard Embacher-Köhle

Emcet O. Tas | Program Manager, Vienna Development Knowledge Center

Presentations:

DayPresentationSpeakerLinks
1Public Sector Skills and Digitalization for PIM Results: Peer Learning WorkshopKai KaiserDownload
1Making it happen: Public Investment Management Enablers in the Western BalkansJonas Arp FallowDownload
1PIM practices in the EU: A comparative analysis based on the second Commission surveyChristian WeiseDownload
1Single Project Pipeline in Public Investment Management: A GuidelineFerdinand PotDownload
1Workshop 1: Country Staffing & Competencies for PIM OutcomesJulia PiotrowskaDownload
1PIM Reform in UkraineViktor NestuliaDownload
1Translating Training Into Better Projects - AlbaniaRenald PetritiDownload
1The Two-Steps Appraisal Mechanism of Whole-Life Cost, Impact and Benefit Assessment in LithuaniaDr. Linas JasiukevičiusDownload
1Workshop 2: Challenges in PIM PAM - Human Centric Design FrameworkGerhard Embacher-KöhleDownload
2Putting Citizens First: GovTech and Public Sector InnovationJoao Ricardo VasconcelosDownload
2Digitalizing the PIM in Montenegro for Better PerformanceJelena JovetićDownload
2Transforming PIM system with AI-Powered IntelligenceGiorgi NadareishviliDownload
2thinkport Vienna - Vienna Harbor logistics innovations hubHenrike BauerDownload
2River Management & Floor Projection: the viadonau State-owned EnterpriseWinfried FürstDownload
2Site & Project Visit Hafen Albern Flood Protection InfrastructureMichael PistracherDownload
3Key PIM principles: Transparency, Proportionality & Materiality, ExecutionKai KaiserDownload
3Competencies in communication with political level: Peer WorkshopUrsula RosenbichlerDownload
3Results from the human-centric design workshopGerhard Embacher-KöhleDownload
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